support
That Haircare service and support is our obligation to you, our customers.
That Haircare: realise that some customers may be reluctant to purchase products via the internet, so we have listed some information below to make the experience of buying That Haircare products Online an easy and safe process.
security and 128-bit SSL encryption
The That Haircare and PayPal web sites use 128-bit SSL encryption through secure servers to process all transactions. This means that all information, including your username, password and credit card details are scrambled to prevent anyone gaining access to them. You should always check when entering details from your credit card into any web page that the url in the address bar of your web browser ends with an "s". like the following:
https://www.paypal.com/cgi-bin/
There should be an icon appearing at the bottom of your browser that looks like a small padlock. This also indicates that you are on a secure web page. Double click on the padlock image to check that the site has a valid security certificate. 
online payments
Online Payments at That Haircare are made via Paypal,
the safest web payment processor online! 
Sign up for a FREE Paypal account and you can instantly send free, and secure payments online using your credit card or bank account. Save time. And stay safe. Using a Paypal account is a convenient way of buying online without re-entering your information or sharing your financial details OR you can just choose to pay using your credit or debit card.
That Haircare will never see or file your credit card or banking information as these are handled by the Paypal processing system. The funds will be sent to us via Paypal electronically. You will be prompted for payment with Paypal after you place your order. We cannot process your order until payment has been made.
Some customers may prefer to pay for purchases using eCheque this means waiting for the funds to clear from the buyer's account - usually three to five working days. Merchandise cannot be sent to the buyer until this payment clears.
Paypal account holders and credit/debit card payments do not suffer from the same delays and their orders will be processed immediately.
PLEASE NOTE: Orders placed after Friday 5:00 pm cannot be processed until the following Monday morning. Orders are packed and sent at midday, on working days. (eg. For Adelaide Metropolitan deliveries. If you place an order before 10:00 am, the order would leave the factory at midday and you would receive it the same afternoon).
join our discussion forum
Click
to join the That Haircare Group where you can discuss our product
range, talk about general issues with the online store, etc. All suggestions
welcome and considered.
disclaimer
By placing an order and making payment you have agreed to these purchase terms, our Privacy Policy, and our Terms and Conditions.
Please email us if you have any questions, that you cannot find an answer to: